Let us manage your WordPress website
so you can get on with running your business
Silver Website Care
- Best for standard business websites updated monthly
- Managed WordPress hosting
- Software updates
- Uptime & Security Monitoring
- Daily website backups
- SSL Certificate
- Google Analytics Report
- WordPress high performance toolkit
- Access to Video Training
- Email Support
- 15 mins for small jobs
(does not rollover)
*Overage billed at standard Avoca rate
- Add ons available
Gold Website Care
- Required for ecommerce & high traffic sites updated weekly
- Managed WordPress hosting
- Software (+ woocommerce) updates
- Web application firewall + Uptime & Security Monitoring
- Daily website backups
- SSL Certificate
- Detailed monthly performance report + Google Analytics Report
- WordPress (+ Woocommerce) high performance toolkit
- Access to Video Training
- Email & Phone Support
- 1 h for development or jobs
(does not rollover)
*Overage billed at reduced Avoca rate
- Add ons available
Platinum Website Care
- Best for actively growing sites updated weekly
- Managed WordPress hosting
- Software (+ woocommerce) updates
- Web application firewall + Uptime & Security Monitoring
- Daily website backups
- SSL Certificate
- Strategy planning help + Detailed monthly performance report + Google Analytics Report
- WordPress (+ Woocommerce) high performance toolkit
- Access to Video Training
- Email & Phone Support
- Customised time for development or jobs
(does not rollover)
*Overage billed at reduced Avoca rate - Add ons available
* Prices will vary with website size and extra complexity -
e.g. extra charges may apply for large hosting plans, eCommerce, members areas and multi-sites
All prices exclude GST and are subject to our terms of service
WordPress high performance toolkit
A handpicked selection of WordPress plugins and online services that we have licenced for
our website care clients. The toolkit is valued at over $600 USD annually
High quality, WordPress optimised website hosting
- WordPress & plugin upgrades
- Daily cloud backups
- 1.5 GB of file storage
- 7500 Pageviews *
- Cloudflare for speed and security
- 1 email inbox (25GB) included
- Support for small jobs (starting at 15mins/month on our silver website care plan)
All you need to do is submit a support ticket to our helpdesk with the job you'd like us to do and we'll get onto it for you.
*Pageviews are measured with Google Analytics
We love the ecommerce plugin Woocommerce.
We have some very useful plugins that we licence for our servers so that our clients can use them. These would be expensive to licence for support and updates individually but we can provide them to clients in a great value pack.
They include:
- Woocommerce Subscriptions
- Table Rate Shipping
- Dynamic Pricing
- Followup Email
- Product Add ons
- Mailchimp integration
- Zapier integration
Anything you like.
We can add content, upload products, tweak the website design, create email optins and marketing automations and suggest search engine optimisation improvements.
All you need to do is submit a support ticket to our helpdesk with the job you'd like us to do and we'll get onto it for you.
Yes absolutely.
We charge a $250 migration fee. This allows us to review you current site and suggest enhancements then configure the tools that you need from our toolkit. Once your website is installed on our hosting, we make the necessary upgrades to your site.
We also make sure that that we minimise downtime and migrate over any email systems you might be using. Migrating email inboxes to new servers can incur additional charges which we can detail when we know more about your specific needs.
WordPress is an easy to use CMS that powers over 27% of the all the websites. It is powerful, extensible and scales with your business. Find out more about WordPress.
We can host other applications if needed but it's not our strength. Get in touch with us if you have specialised needs.
We design hosting for high traffic; a successful advertising campaign or your business being featured on the news will not bring your website down.
We celebrate your successes, a temporary spike in visitors will not require upgrading hosting capacity. If your site experiences long term, sustained ‘visitor’ growth then we may need to discuss increasing your hosting capacity.
We use the pageview metric from Google Analytics to calculate the traffic to your site. We make sure you have google analytics tracking installed on your site. That way you get to learn about your visitor behaviour and we can track how well your site is doing.
Google Analytics tries hard to only measure real people visiting your site, not "bots" automated services such as the search bots run by Google and Bing to add your content to their search engines. Your Google Analytics pageviews are often a lot lower than the total pageviews for your site (sometimes as much as 350%) but they represent the success of your site with real people.
Quite a few companies in the managed WordPress hosting space use pageviews as a metric. However not all companies measure pageviews in the same way. Many are also measuring at least a proportion if not all the traffic that Google Analytics ignores. This can result in much higher pageviews than Google Analytics will display. Often that means that these hosting companies have necessarily higher pageview limits in their plans.
We celebrate your successes. If you have a marketing campaign that goes viral we'll make sure your website scales. If you reach your pageview limits indicated in your hosting plan we'll monitor it for a couple of months. If it is sustained traffic and your site is growing then we'll have a conversation about increasing your plan. If it was a brief spike then we'll leave you on your current plan.