Savvy website owners know that great content strategy, fast performance, tight security and constant refinement are the keys to online growth. Our website care and business growth plans allow you to leverage our expertise, friendly support and powerful tools to achieve your online goals.
We provide so much more than just WordPress hosting
You are hard at work growing your business so you don't want the added stress of managing your web hosting too. Our team of friendly WordPress web developers will help you with ongoing website management.
We use our years of WordPress expertise and our licenced suite of WordPress power tools to boost your online business. We also leverage our SEO skills, content strategy expertise and friendly service to help you create content with a great conversion rate. The result is a website that is really humming and driving your online business growth.
Support time can be used for:
Leverage our website management expertise & powerful technology stack to grow your website
Choose your online business growth plan
Website Care
- Best for websites starting out or static small business websites
- Managed WordPress hosting
- Software updates monthly
- Uptime & Security Monitoring
- Daily website backups
- SSL Certificate
- Google Analytics Report
- Leverage Page Building power tools
- Email Support
- No included support time **
- Add ons available
Website Growth Std
- Best for websites that are growing an engaged audience
- Everything in Website Care PLUS:
- Detailed monthly performance report
- Leverage Marketing + Events Management + Online Course Building + Ecommerce power tools
- 30mins for small jobs **
- Add ons available
Website Growth Pro
- Best for ecommerce & higher traffic sites updated weekly
- Everything in Website Growth PLUS:
- Larger hosting plan to cope with more visits
- Web application firewall
- Basic SEO reporting
- Phone & Email Support
- 1 h for content updates, tweaks or support**
- Add ons available
Website Accelerator Club
- Best for large and active sites where traffic drives sales
- Everything in Website Growth Pro PLUS:
- Weekly Software updates
- Strategy planning help
- 1h coaching, 2h development and jobs**
- Comprehensive monthly SEO reporting and analysis
* Prices will vary with website size and extra complexity -
e.g. extra charges may apply for large hosting plans, eCommerce, members areas and multi-sites
** Any issues that are the result of plugin or code errors and are not caused by user error we fix for free. Tweaks, advice, training top ups or changes to content that are not covered by support time are charged at our normal hourly rate
All prices exclude GST and are subject to our terms of service
Fun behind the scenes facts and figures
Last year*, websites we manage served over:
*1 April 2017 to 31 Mar 2018
per month
per month
handled per month
Website Management FAQ's
High quality, WordPress optimised website hosting
- WordPress & plugin upgrades
- Daily cloud backups
- 1.5 GB of file storage
- 7500 Pageviews *
- Cloudflare for speed and security
- 1 email inbox (25GB) included
- Support for small jobs (starting at 15mins/month on our silver website care plan)
All you need to do is submit a support ticket to our helpdesk with the job you'd like us to do and we'll get onto it for you.
*Pageviews are measured with Google Analytics
We love the ecommerce plugin Woocommerce.
We have some very useful plugins that we licence for our servers so that our clients can use them. These would be expensive to licence for support and updates individually but we can provide them to clients in a great value pack.
They include:
- Woocommerce Subscriptions
- Table Rate Shipping
- Dynamic Pricing
- Followup Email
- Product Add ons
- Mailchimp integration
- Zapier integration
Anything you like.
We can add content, upload products, tweak the website design, create email optins and marketing automations and suggest search engine optimisation improvements.
All you need to do is submit a support ticket to our helpdesk with the job you'd like us to do and we'll get onto it for you.
Yes absolutely.
We charge a $250 migration fee. This allows us to review you current site and suggest enhancements then configure the tools that you need from our toolkit. Once your website is installed on our hosting, we make the necessary upgrades to your site.
We also make sure that that we minimise downtime and migrate over any email systems you might be using. Migrating email inboxes to new servers can incur additional charges which we can detail when we know more about your specific needs.
WordPress is an easy to use CMS that powers over 27% of the all the websites. It is powerful, extensible and scales with your business. Find out more about WordPress.
We can host other applications if needed but it's not our strength. Get in touch with us if you have specialised needs.
We design hosting for high traffic; a successful advertising campaign or your business being featured on the news will not bring your website down.
We celebrate your successes, a temporary spike in visitors will not require upgrading hosting capacity. If your site experiences long term, sustained ‘visitor’ growth then we may need to discuss increasing your hosting capacity.
We use the pageview metric from Google Analytics to calculate the traffic to your site. We make sure you have google analytics tracking installed on your site. That way you get to learn about your visitor behaviour and we can track how well your site is doing.
Google Analytics tries hard to only measure real people visiting your site, not "bots" automated services such as the search bots run by Google and Bing to add your content to their search engines. Your Google Analytics pageviews are often a lot lower than the total pageviews for your site (sometimes as much as 350%) but they represent the success of your site with real people.
Quite a few companies in the managed WordPress hosting space use pageviews as a metric. However not all companies measure pageviews in the same way. Many are also measuring at least a proportion if not all the traffic that Google Analytics ignores. This can result in much higher pageviews than Google Analytics will display. Often that means that these hosting companies have necessarily higher pageview limits in their plans.
We celebrate your successes. If you have a marketing campaign that goes viral we'll make sure your website scales. If you reach your pageview limits indicated in your hosting plan we'll monitor it for a couple of months. If it is sustained traffic and your site is growing then we'll have a conversation about increasing your plan. If it was a brief spike then we'll leave you on your current plan.