Web care plans & pricing
We take the hassle out of hosting.
Choose a website care plan
RISE plan
$69/mo
The perfect blend of website hosting and site care for small businesses
Included:
- Top-notch managed WordPress hosting
Fast, reliable & WordPress optimised
Free SSL certificate
Built in page caching - Tier 1 hosting traffic included
5,000 visitors/mth
25,000 page views/mth
5GB Storage - Fully managed WordPress updates
Includes WordPress + Plugins + Themes* - Daily website backups
- Monthly maintenance reports
- Annual website review
- Add-ons available
PEAK+ plan
Great value$119/mo
That 'bit extra' for aspiring websites that are growing an engaged audience
Everything in RISE plus:
- 30 mins monthly support timeContent, design, tweaks or training
- Tier 2 hosting traffic included
10,000 visitors/mth
50,000 page views/mth
5GB Storage - E-commerce hosting for Woocommerce or North Commerce
- Events Management tools
Schedule and display events. - Monthly Analytics and performance reports
- Staging environment
(if required) - Add-ons available
Over $30/mth cheaper than the RISE plan with add-onsSUMMIT plan
$199/mo
Extra peace of mind for business owners so they can take their business higher
Everything in PEAK plus:
- 60mins monthly support time
- Tier 3 hosting traffic included
15,000 visitors/mth
100,000 page views/mth
10GB Storage - 24/7 uptime monitor.
Get alerts if your site goes down - SEO reporting for up to 10 keywords
RISE plan
$670/year
The perfect blend of website hosting and site care for small businesses
Included:
- Top-notch managed WordPress hosting
Fast, reliable & WordPress optimised
Free SSL certificate
Built in page caching - Tier 1 hosting traffic included
5,000 visitors/mth
25,000 page views/mth
5GB Storage - Fully managed WordPress updates
Includes WordPress + Plugins + Themes* - Daily website backups
- Monthly maintenance reports
- Annual website review
- Add-ons available
PEAK+ plan
Great value$1170/year
That 'bit extra' for aspiring websites that are growing an engaged audience
Everything in RISE plus:
- 30 mins monthly support timeContent, design, tweaks or training
- Tier 2 hosting traffic included
10,000 visitors/mth
50,000 page views/mth
5GB Storage - E-commerce hosting for Woocommerce or North Commerce
- Events Management tools
Schedule and display events. - Monthly Analytics and performance reports
- Staging environment
(if required) - Add-ons available
Over $30/mth cheaper than the RISE plan with add-onsSUMMIT plan
$1970/year
Extra peace of mind for business owners so they can take their business higher
Everything in PEAK plus:
- 60mins monthly support time
- Tier 3 hosting traffic included
15,000 visitors/mth
100,000 page views/mth
10GB Storage - 24/7 uptime monitor.
Get alerts if your site goes down - SEO reporting for up to 10 keywords
The PEAK plan or higher (or a paid add-in) is required to host WooCommerce, membership or events websites
Available add-ons
Ecommerce hosting
Unleash the power of online purchasing on your website. We support Woocommerce and North commerce. We also have a range of ecommerce add-ons that will make running your store easier.
Monthly support time
Get regular support hours from our team, locked in at a lower hourly rate. You can send us requests to update content, add new pages or help in any way. Add as much time as you need.
SEO reporting
Keep tabs on how you are ranking in Google search for important search terms. We can setup regular reporting
Strategy consulting
If you need a hand with growing your website regular strategic reviews are a great tool. We’ll sit down with you and review what’s working and what needs to be tweaked every three months.
Larger or custom hosting
If you have a higher traffic site or your business grows over time we can set you up with all the hosting capacity you’ll need. Talk to us about your traffic needs.
Analytics & reporting
Plausible Analytics is a fantastic, privacy focused analytics tool. Get reports on your website traffic in your inbox every month. We can also report regularly on your sites page speed performance.
Staging environment
Sometimes it’s safer to run site updates or test a new idea in a staging copy of your website.
Extra file storage
All our hosting plans come with at least 5GB of storage which is more than enough for most business websites. However, if you have larger needs we can easily add-on more storage for you.
All plans include
- The human touch
A real human will look after your site and manage updates and backups proactively. Our team has been doing this for over 15 years so we know what we're about. - Access to support
We're always here to answer your questions or fix any hosting related issues. If you have included monthly support time in your plan we can become an extentsion of your team. - Access to our core library of professional plugins worth over $2500 USD annually.
This includes tools for pixel perfect site design, online forms, SEO, performance and WordPress ease of use.
Frequently asked web care and hosting questions
We know that this can be a little confusing at times and companies use techincal jargon all the time. We're keen to make sure it all makes sense.
We provide your website with the highest possible care.
Managed WordPress hosting means our hosting platform is optimised specifically for high performing WordPress websites. We look after all the ongoing maintenance of your WordPress website for you (plugin and core updates, security and backups). Our dedicated WordPress servers are optimised to providing reliable, fast and secure and WordPress hosting for New Zealand and Australian clients.
Our website management plans are entirely customisable and all our listed plans include:
Blazing Fast VPS or Google Cloud Platform, WordPress managed hosting
WordPress & plugin upgrades to keep your website safe
Daily cloud WordPress core and database backups
Security scans
1.5 GB of file storage
10000 Pageviews per month *
Cloudflare CDN for speed and security
* Pageviews are measured with Google Analytics
Yes, WordPress is the only platform we work with regularly.
WordPress is an easy to use content management system that powers over 40% of the all the websites on the internet. It is powerful, extensible and scales with your business. Find out more about WordPress.
We have optimised our servers and workflow to provide best in class managed WordPress hosting. We are not best placed to manage other website systems.
We’d be happy to discuss migrating your current site to WordPress if you’d like to use our hosting platform.
We don’t provide email services.
We fully commit all our resources to top notch WordPress hosting. We recommend the worlds best email providers GSuite (Formerly Google Apps) and Office 365 and can point you to some great people to help you manage this.
Backups are an integral part of our WordPress management service.
We backup your website daily (or hourly on higher plan levels). We keep local backups and secure offsite backups for 30 days. We also keep one backup from each month for an additional 2 months, giving a total of 3 months coverage.
We can restore your website from any of these backups in a matter of minutes.
WordPress also stores page revisions so we can often restore just the page you were working on if you run into issues, without having to roll back the entire website.
Every site is a little different, but in short, our hosting is very fast. Many websites we migrate to our hosting are ~50-100% faster than they were on their previous hosting (unless they were already using a high performance host).
We have spent a lot of time and energy researching to find the best, fastest and most secure website hosting service.
Your website will be hosted on the same server we entrust with our own web-based business.
Yes absolutely.
Already have a WordPress website?
We review you current site and suggest enhancements then configure the tools that you need from our toolkit. Once your website is installed on our hosting, we make the necessary upgrades to your site.
We also make sure that that we minimise downtime. If you need to migrate over any email systems you might be using we will point you to the experts we work with so we can get on with the job of looking after your website.
Or would you like to migrate website built in another platform to WordPress and our hosting service?
We can convert your website from another other platform (Squarespace, WIX, Drupal, HTML etc). If you want to update your website look at the same time we can help with that too.
As this requires some design work, there’s a longer lead in time and a project based cost for the migration. Just talk to us and we can fill you in on the details.
Yes, Absolutely. All our hosting is robust and can handle thousands of visits per day.
For high traffic WordPress websites we can build you a custom hosting plan that will scale with the demand and keep your business online.
Let us know your normal traffic volumes and we can discuss the best option for you.
We use the pageview metric from Google Analytics to calculate the traffic to your site. We make sure you have google analytics tracking installed on your site. That way you get to learn about your visitor behaviour and we can track how well your site is doing.
Google Analytics tries hard to only measure real people visiting your site, not “bots” automated services such as the search bots run by Google and Bing to add your content to their search engines. Your Google Analytics pageviews are often a lot lower than the total pageviews for your site (sometimes as much as 350%) but they represent the success of your site with real people.
Quite a few companies in the managed WordPress hosting space use pageviews as a metric. However not all companies measure pageviews in the same way. Many are also measuring at least a proportion if not all the traffic that Google Analytics ignores. This can result in much higher pageviews than Google Analytics will display. Often that means that these hosting companies have necessarily higher pageview limits in their plans.
We celebrate your successes, a temporary spike in visitors will not require upgrading hosting capacity.
If you reach your pageview limits indicated in your hosting plan we’ll monitor it for a couple of months. If your traffic and your site is growing then we’ll have a conversation about increasing your plan. If it was a brief spike then we’ll leave you on your current plan.
Measuring pageviews
We use the pageview metric from Google Analytics to calculate the traffic to your site. We make sure you have google analytics tracking installed on your site. That way you get to learn about your visitor behaviour and we can track how well your site is doing.
Google Analytics tries hard to only measure real people visiting your site, not “bots” automated services such as the search bots run by Google and Bing to add your content to their search engines. Your Google Analytics pageviews are often a lot lower than the total pageviews for your site (sometimes as much as 350%) but they represent the success of your site with real people.
Quite a few companies in the managed WordPress hosting space use pageviews as a metric. However not all companies measure pageviews in the same way. Many are also measuring at least a proportion if not all the traffic that Google Analytics ignores. This can result in much higher pageviews than Google Analytics will display. Often that means that these hosting companies have necessarily higher pageview limits in their plans.
Anything you like.
We can add content, upload products, tweak the website design, create email optins and marketing automations and suggest search engine optimisation improvements.
All you need to do is submit a support ticket to our helpdesk with the job you’d like us to do and we’ll get onto it for you.