Web care and hosting plans
We take the hassle out of hosting your website. We'll look after it like it's our own.
RISE plan
$69/moThe perfect blend of website hosting and site care for small businesses
Included:
- Top-notch managed hosting for WordPress
Fast, reliable & WordPress optimised
Free SSL certificate
Built in page caching - Tier 1 hosting traffic included
5,000 visitors/mth
25,000 page views/mth
5GB Storage - Fully managed WordPress updates
Includes WordPress + Plugins + Themes* - Daily website backups
- Monthly maintenance reports
- Annual website review
- Add-ons available
PEAK+ plan
Great value$129/moThat 'bit extra' for aspiring websites that are growing an engaged audience
Everything in RISE plus:
- 30 mins monthly support timeContent, design, tweaks or training
- Tier 2 hosting traffic included
10,000 visitors/mth
50,000 page views/mth
5GB Storage - E-commerce hosting for Woocommerce or North Commerce
- Events Management tools
Schedule and display events. - Monthly Analytics and performance reports
- Staging environment
(if required) - Add-ons available
SUMMIT plan
$229/moExtra peace of mind for business owners so they can take their business higher
Everything in PEAK plus:
- 90mins monthly support time
- Tier 3 hosting traffic included
15,000 visitors/mth
100,000 page views/mth
10GB Storage - 24/7 uptime monitor.
Get alerts if your site goes down - SEO reporting for up to 10 keywords
- Add-ons available
RISE plan
$690/yearThe perfect blend of website hosting and site care for small businesses
Included:
- Top-notch managed hosting for WordPress
Fast, reliable & WordPress optimised
Free SSL certificate
Built in page caching - Tier 1 hosting traffic included
5,000 visitors/mth
25,000 page views/mth
5GB Storage - Fully managed WordPress updates
Includes WordPress + Plugins + Themes* - Daily website backups
- Monthly maintenance reports
- Annual website review
- Add-ons available
PEAK+ plan
Great value$1290/yearThat 'bit extra' for aspiring websites that are growing an engaged audience
Everything in RISE plus:
- 30 mins monthly support timeContent, design, tweaks or training
- Tier 2 hosting traffic included
10,000 visitors/mth
50,000 page views/mth
5GB Storage - E-commerce hosting for Woocommerce or North Commerce
- Events Management tools
Schedule and display events. - Monthly Analytics and performance reports
- Staging environment
(if required) - Add-ons available
SUMMIT plan
$2290/yearExtra peace of mind for business owners so they can take their business higher
Everything in PEAK plus:
- 90mins monthly support time
- Tier 3 hosting traffic included
15,000 visitors/mth
100,000 page views/mth
10GB Storage - 24/7 uptime monitor.
Get alerts if your site goes down - SEO reporting for up to 10 keywords
- Add-ons available
The PEAK plan or higher (or a paid add-in) is required to host WooCommerce, membership or events websites
Available add-ons
Ecommerce hosting
Unleash the power of online purchasing on your website. We support Woocommerce and North commerce. We also have a range of ecommerce add-ons that will make running your store easier.
Worldwide hosting
When you serve an audience around the world you need hosting that is lightening fast, where ever they are. Our hosting can be setup on a enterprise level global CDN (content delivery network) and caching system. Loading your site fast everywhere in the world
Monthly support time
Get regular support hours from our team, locked in at a lower hourly rate. You can send us requests to update content, add new pages or help in any way. Add as much time as you need.
SEO reporting
Keep tabs on how you are ranking in Google search for important search terms. We can setup regular reporting
Strategy consulting
If you need a hand with growing your website regular strategic reviews are a great tool. We’ll sit down with you and review what’s working and what needs to be tweaked every three months.
Larger or custom hosting
If you have a higher traffic site or your business grows over time we can set you up with all the hosting capacity you’ll need. Talk to us about your traffic needs.
Analytics & reporting
Plausible Analytics is a fantastic, privacy focused analytics tool. Get reports on your website traffic in your inbox every month. We can also report regularly on your sites page speed performance.
Staging environment
Sometimes it’s safer to run site updates or test a new idea in a staging copy of your website.
Extra file storage
All our hosting plans come with at least 5GB of storage which is more than enough for most business websites. However, if you have larger needs we can easily add-on more storage for you.
All plans include
- The human touch
A real human will look after your site and manage updates and backups proactively. Our team has been doing this for over 15 years so we know what we're about. - Access to support
We're always here to answer your questions or fix any hosting related issues. If you have included monthly support time in your plan we can become an extentsion of your team. - Access to our core library of professional plugins worth over $2500 USD annually.
This includes tools for pixel perfect site design, online forms, SEO, performance and WordPress ease of use.
Frequently asked web care and hosting questions
Have a question we haven't covered? Get in touch, we'd love to chat about hosting with you.
What is managed hosting for WordPress or Statamic?
We provide your website with the highest possible care.
Managed hosting means both highly optimised servers that your website runs on and also a human checking and maintaining the technical aspects of your site each month. Our hosting platform is optimised specifically for high performing websites. We look after all the ongoing maintenance of your website for you (plugin and core system updates, security and backups). Our dedicated servers are optimised to providing reliable, fast and secure and hosting for New Zealand and Australian clients. We can also provide additional hosting capacity for those with a worldwide audience.
Our website management plans are entirely customisable and all our listed plans include:
- Blazing fast managed hosting
- System & plugin upgrades to keep your website safe and secure
- Daily cloud backups
- Security scans
- 5 GB of file storage
- 10000 Pageviews per month *
- Cloudflare CDN for speed and security
* Pageviews are measured with Plausible Analytics
Do you only host WordPress sites?
No. We mostly host WordPress sites. However, we also now happily host Statamic websites as well.
We have optimised our servers and workflow to provide best in class managed hosting for these two platforms.
We are not best placed to manage other website systems such as:
- Wix, Weebly or Squarespace
- Joomla
- CraftCMS
We’d be happy to discuss migrating your current site to one of these tools if you’d like to use our hosting platform. Talk to us about a rebuild.
Do you provide email services?
We don’t provide email services.
We fully commit all our resources to top notch hosting for WordPress and Statmic sites. We recommend the worlds best email providers GSuite (Formerly Google Apps) and Office 365 and can point you to some great people to help you manage this.
What about website backups?
Backups are an integral part of our website hosting and management service.
We backup your website daily (or hourly on higher plan levels). We keep local backups and secure offsite backups for 30 days. We also keep one backup from each month for an additional 2 months, giving a total of 3 months coverage.
We can restore your website from any of these backups in a matter of minutes.
We can provide additional backups to multiple locations if required.
If your website uses WordPress, then WordPress also stores page revisions so we can often restore just the page you were working on if you run into issues, without having to roll back the entire website.
How fast is your hosting?
Every site is a little different, but in short, our hosting is very fast. Many websites we migrate to our hosting are ~50-100% faster than they were on their previous hosting (unless they were already using a high performance host).
We have spent a lot of time and energy researching to find the best, fastest and most secure website hosting service.
Your website will be hosted on the same server we entrust with our own web-based business.
Can I move my exisiting site to you?
Yes absolutely.
Already have a WordPress or Statamic website?
We review you current site and suggest enhancements then configure the tools that you need from our toolkit. Once your website is installed on our hosting, we make the necessary upgrades to your site.
We also make sure that that we minimise downtime. If you need to migrate over any email systems you might be using we will point you to the experts we work with so we can get on with the job of looking after your website.
Or would you like to migrate website built in another platform to WordPress or Statamic and our hosting service?
We can convert your website from another other platform (Squarespace, WIX, Drupal, HTML etc). If you want to update your website look at the same time we can help with that too.
As this requires some design work, there’s a longer lead in time and a project based cost for the migration. Just talk to us and we can fill you in on the details.
Our website gets a lot of traffic. Can your hosting cope?
Yes, Absolutely. All our hosting is robust and can handle thousands of visits per day.
For high traffic WordPress websites we can build you a custom hosting plan that will scale with the demand and keep your business online.
Let us know your normal traffic volumes and we can discuss the best option for you.
What happens if my website traffic grows?
We celebrate your successes, a temporary spike in visitors will not require upgrading hosting capacity.
If you reach your pageview limits indicated in your hosting plan we’ll monitor it for a couple of months. If your traffic and your site is growing then we’ll have a conversation about increasing your plan. If it was a brief spike then we’ll leave you on your current plan.
Measuring pageviews
We use the pageview metric from Plausible Analytics (a privacy focused analytics tool we install on our hosting) to calculate the traffic to your site. We make sure you have google analytics tracking installed on your site. That way you get to learn about your visitor behaviour and we can track how well your site is doing.
Plausible tries hard to only measure real people visiting your site, not “bots” automated services such as the search bots run by Google and Bing to add your content to their search engines. Your pageviews are often a lot lower than the total visits for your site (sometimes as much as 350%) but they represent the success of your site with real people.
Quite a few companies in the managed hosting space use pageviews as a metric. However not all companies measure pageviews in the same way. Many are also measuring at least a proportion if not all the traffic that Plausible ignores. This can result in much higher pageviews than we will display. Often that means that these hosting companies have necessarily higher pageview limits in their plans.
What can I use the included support time for?
Anything you like.
We can add content, upload products, tweak the website design, create email optins and marketing automations and suggest search engine optimisation improvements.
All you need to do is submit a support ticket to our helpdesk with the job you’d like us to do and we’ll get onto it for you.