What weird times we’re living in right now.
We know this is very stressful for many of our clients and people all around the world. We wanted to touch base and let you know what we’re doing to manage the situation as best we can.
Avoca Web Design is fully open for business, but working remotely
While New Zealand remains at alert level 2 or higher we’ve taken the decision to work from home.
What does this mean?
- The business is fully operational (I nearly said it’s business as normal but clearly that’s not the case!). We’re able to work entirely remotely so we’ll still be working normal hours.
- Your website will keep working. We’re not anticipating any issues with our hosting service providers who have all started their business interruption protocols. Your website will remain online and visible. We don’t have any equipment in our office, all of that side of the business is managed remotely.
- Meetings will need to be online. We have some great tools like Zoom meeting that we already use and you’ll see more Loom screencasts teaching you how to do things.
- Ringing the office number will go to answerphone. We get emailed these recordings, so we’ll get your message but you might want to email email@example.com instead
- Higher than normal support volumes. At the moment we’re helping a lot of clients put up COVID19 related content and alerts on their site so we’re very busy.
- We’re not hoarding toilet paper. Enough said…
We’re here to help as much as we can
We want to make sure that you can get the message out to your customers about any alerts or changes to your business.
We’re currently helping people create alert banners for their sites and get COVID19 updates and content onto their sites. If you’d like help with that or anything else COVID19 related we’re prioritising that work for the next couple of days.
We have some awesome clients who think like we do and just want to help. In the coming days we’ll be able to share some of the resources that they are currently creating that will be hugely useful to all our clients as we navigate this tricky time.
We’re also going to be creating some content about using Loom to screencast things on your computer to show clients or staff how to do things and also on how to use Zoom to run meetings online.
How to setup an alert banner on your website
Jan has recorded a tutorial on how to setup an alert banner that sends people to your COVID19 content. It uses a plugin called “Convert Pro”. Many of you will have this installed already. If you don’t then just reach out and we can get it installed for you. Watch the alert banner tutorial
If you’d like our help to setup an alert on your site just email us at firstname.lastname@example.org
Plan what happens after it’s over
We can’t sugar coat it, this is a tough time for us and all our clients. However, it won’t last forever. For some of us we’re able to keep working. For others you might soon have some enforced downtime.
It’s the perfect time to plan what comes next in your business. It’s time to work on the business rather than in it.
We’ll create some more content about this in the coming weeks but here are some ideas you might want to consider
- Plan a great content strategy for your business marketing.
- Write the content that you’ve been too busy to write.
- Review your target audience and make sure your website is messaging the right content to the right people.
- Is there anything you can teach that will grow an online audience?
- Can you business create and digital or delivery products that don’t require physical customers in your place of work?
We’re really happy to chat about this with any of you. We’ve got some great processes to help you figure some of that out.
Stay Safe and Well!
We’re all in this together. We just wanted to wish you all well, you’re all in our thoughts.
Stay safe. Stay well. Stay in touch.